Yes. Immediately after completing your order, you'll receive an order confirmation email with your order number and order details. Please check your spam folder if you don't receive it within a few minutes.

Yes. You can return your order within 14 days of receipt , provided the glasses are undamaged, unworn, and in their original packaging.

To register your return, please contact us at info@brilsz.nl .

This depends on the picking process. Once your order has been processed or put into production, the address can no longer be changed. You can therefore always notify us of an address change immediately after ordering by sending an email with your order number and the correct address to info@brilsz.nl .

Please send an email to info@brilsz.nl within 48 hours of receipt with:

• Your order number
  
• A brief description of the problem
  
• Clear photos of the damage
  

We provide a suitable solution.

Our apologies. Please email info@brilsz.nl with your order number and a photo of the product you received. We will resolve this as quickly as possible.

If you order before 10 PM today, you'll usually receive your order tomorrow . Please note that we have no control over any shipping delays.

Yes, we ship worldwide and operate from our own inventory. This allows us to deliver quickly and reliably, regardless of your location.

The buy-one-get-one-free offer is only for a limited time , so take advantage of it while you can.

You must always add two pairs of glasses to your cart. We won't automatically send you two pairs if you only choose one. The discount will then be applied automatically.

No, both pairs of glasses don't have to be the same price. The discount is always automatically applied when you choose two pairs of glasses.

The cheapest glasses will be displayed in the shopping cart for free .

If you return one pair of glasses, you won't get a refund because they were free. Want an exchange or a full return? Contact us at info@brilsz.nl for further instructions.

Yes, that's definitely possible. You can pay later with Klarna , either all at once or in installments. This way, you can try on and evaluate your glasses before paying.

We offer secure and trusted payment methods : iDEAL, PayPal, Bancontact, Visa, American Express and post-payment via Klarna.